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Filing a complaint

Box Butte General Hospital takes pride in resolving issues in a professional and timely manner using Just Culture. Just Culture focuses on three manageable behaviors - human error, at-risk behavior and reckless behavior. Just Culture strongly encourages the creation of an environment of free and open reporting. This helps to build a culture which encourages coaching and honesty at all levels, in order to bring about the best possible outcomes. 

If you are dissatisfied with your care, have a complaint, or a concern, please report it right away to your medical provider or any on-duty hospital employee. 

In the event that you are not satisfied with the response you receive, please ask your physician, medical provider or an on-duty hospital employee to contact the office or agency listed below for you. You can contact these agencies directly. 

Hospital Extensions

Chief Quality Officer 308-761-3368

Administrator on Call 308-762-6660 & ask to be transferred

Corporate Compliance Anonymous Reporting Hotline

308-762-4357 ex. 3600


State Agencies and External Agencies

Box Butte General Hospital has been accredited by the Joint Commission since 1978.